Refund policy

Due to the personalized nature of our products and the time-intensive process involved in creating them, all sales are final.

Exceptions: Returns or exchanges will only be considered if there was an error on our part, such as sending the wrong item or a defect in the product. In such cases, please contact us within 14 days of receiving your order, providing your order number and a description of the issue. We will work with you to resolve the matter promptly.

Important: Please ensure you review sizing information and product details carefully before purchasing. If you have any questions or need assistance, feel free to reach out to us at jonny@bonescrochets.com

Thank you for support!